returns

Our return policy is 30 Days. Unfortunately we can’t offer you a return after this period.

To be eligible for a return, your item must be unused and in the same condition that you received it.

If you need to return it, email us at hello@shopbuffaloblack.com and send your item to:

buffalo black boutique

ATTN: Returns

 5948 snider road suite c

mason, Ohio 45040

ALL CLEARANCE/sale ITEMS ARE A FINAL SALE and are NOT ELIGIBLE for our regular return policy.

how do i return something i don’t like?

Simply message us at hello@shopbuffaloblack.com with your order number.

The customer is responsible for return shipping costs. Options are USPS, UPS, and FedEx.

where do i send my return?

ATTN: RETURNS Buffalo Black Boutique 5948 Snider Road Suite C Mason, Ohio 45040

how will i be refunded?

Refunds will be processed within 3-5 business days after receiving your items back to our store.

Can I return an item in store that I purchased online?

We’d love for you to come in-store to return / exchange your items. We’re located inside Bella Chic Salon — please check store hours.

I returned an item and haven’t received my refund or store credit?

If you have not received an email with your gift card code OR a refund to the original form of payment 5-7 business days after we have received it here, please let us know! You can email us at hello@shopbuffaloblack.com or call us at 5133983332.